Sept. 21: Measuring What Matters: High Quality Survey Resources For Schools

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September 16, 2011 CCSA has identified several survey resources (some are free, some are fee-for-service) for our member schools to survey students, parents and staff.

Surveys can measure satisfaction, student/staff engagement, school climate, safety and other important measures that are often hard for schools to quantify. Survey results can help schools access more rigorous data to use in renewal discussions with authorizers as with will get comparison data about how their charter compares to other charters, to other non-charters and (depending on the survey) to schools in other states.

Attend a webinar September 21, 3:30 - 4:30 p.m to hear three organization provide more information about their surveys.

  • University of Southern California
  • WestEd
  • Gallup

University of Southern California (USC)

The USC Stakeholder Satisfaction Surveys allows charter schools to collect longitudinal data about stakeholder satisfaction and to benchmark their scores with other schools. Researchers from the Center on Educational Governance (CEG) created the Surveys working in partnership with the charter school community. USC's Stakeholder Surveys are available in three versions -- for Parents, Students and Staff.

The surveys assess stakeholder satisfaction in six key areas:

  1. School Environment
  2. Academic Programs
  3. School Culture
  4. School Support Services
  5. Teachers
  6. Administrators

The Surveys ask stakeholders to respond to statements about the school, from Strongly Agree to Strongly Disagree. USC's Stakeholder Surveys also include several Open-Ended questions.

USC's Reporting Tool allows schools to compare their results by:

  • Date of administration
  • Grade level
  • Ethnicity of students
  • Gender of students
  • Highest level of parent education
  • Special programs, etc.

Access to the results is immediate and is available 24/7. Schools have access to print out their results in a form they want, when they want with No Restrictions. USC's Stakeholder Satisfaction Surveys may also be customized to your school's specific needs. Some schools have unique missions and add questions asking stakeholders whether the school mission is being accomplished. If you would like to learn more about the USC Stakeholder Satisfaction Surveys, please contact Madeleine Mejia at or 213-740-7746.


The California School Climate, Health, and Learning Survey (CAL-SCHLS) System is comprised of three interrelated surveys, sponsored by the California Department of Education:

Cal-SCHLS is the largest, most comprehensive effort in the nation to provide schools/communities with comparable critical local information about the learning and teaching environment, the health and well-being of students, and the supports schools provide to students, staff, and parents that foster learning and school success. When used together, data from these three surveys help assess the needs, concerns, and strengths of the whole school community - teachers, students, and parents. The surveys' flexible structure enables local schools to add their own questions for school improvement and program evaluation efforts. For more information, visit the web links for each survey.

The student survey is available for grades 5 and above. All three surveys come in both print and online formats and have a wide range of guidebooks and resource materials to help in collecting, understanding and using the data. The surveys are available to charter schools on a fee-for-service basis. The student fee of .30 per student also covers on-line administration of the staff survey. The surveys measure:

  • Student, teacher, and parental engagement in learning.
  • School safety and climate; student connectedness to school.
  • School/community developmental supports that promote positive academic, psychosocial, behavioral, and health outcomes -- caring relationships, high expectations, and meaningful participation.
  • Violence, substance use, nutrition and exercise, depression/suicide risk, and other mental and physical health risks
  • School supports for staff (general & special ed) and parents; parental involvement.


Gallup Student Poll: The free Gallup Student Poll tracks the hope, engagement, and wellbeing of public school students in grades 5 through 12 across the United States. Public schools and districts may participate at no cost. Through a Web-based survey administered in the fall of each school year, the poll measures student hope for the future, engagement with school, and wellbeing - factors that have been shown to drive students' grades, achievement scores, retention, and future employment. For more information, visit